Who we are

Website: pineriverhomestead.com

Contact: brenda@pineyriverhomestead.com

Last updated: 2-9-24

This Privacy Policy (“Policy”) describes how Piney River Homestead  collects, uses, shares, and protects the personal information of users who visit our website, use our services, or interact with our products. This Policy applies to all of our online platforms and services

Information We Collect

We may collect the following types of personal information:

a. Information you provide: We may collect personal information, such as your name, email address, contact details, and any other information you voluntarily provide to us when you interact with our website, products, or services.

b. Automatically collected information: When you visit our website or use our services, we may automatically collect certain information from your device, including your IP address, browser type, operating system, device information, and usage data. This information helps us analyze trends, administer our services, and improve your experience.

c. Cookies and similar technologies: We may use cookies and similar technologies to enhance your browsing experience, personalize content, and gather information about how you use our website. You have the option to disable cookies in your browser settings.

Use of Personal Information

We may use the personal information we collect for the following purposes:

a. To provide and improve our products and services: We use your personal information to deliver the services you request, enhance your experience, and improve our products and services.

b. Communication: We may use your contact information to respond to your inquiries, provide customer support, send important notices, and keep you updated about our products, services, and promotions.

c. Analytics and research: We may analyze the data we collect to improve our website, products, and services, and to conduct research and analysis.

d. Legal compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, and property, or that of others.

Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to appropriate confidentiality and data protection obligations.

We may also share your personal information in the following circumstances:

a. Legal requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

b. Protection of rights: We may share personal information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or as otherwise required to protect our rights and the safety of our users.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security

Your Choices

You have the right to access, update, correct, or delete your personal information held by us. You may also unsubscribe from our marketing communications at any time by following the instructions provided in our emails or contacting us directly

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

Changes to This Policy

We may update this Policy from time to time. We will notify you of any significant changes by posting the updated Policy on our website or by other appropriate

Woo Commerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Askimet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Google Analytics

We use google analytics . See Googles privacy policy here.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool 

Cookieyes

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.